|May 1966 - Customers Angry at Switch to Message Units From Toll|
28 Aug 2006 14:46:14 -0700
May 1966 -- NYT -- Suffolk County Long Island telephone subscribers were|
angry at a change in billing practices. NY Telephone switched to a
message unit system instead of itemized toll charges for calls outside
one's calling area on Long Island.
With "message units", the bill only shows a gross number of units
Business people said they needed itemization for tax purposes.
Others complained they had large bills but no way to figure them out.
The phone company said the switch saved customers 20% in bookkeeping
The above refers to Suffolk County on suburban Long Island (still
I don't know how the phone company recorded charges back then.
Could anyone elaborate on this process?
Message units or measured service is still used today in places.
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