TELECOM Digest OnLine - Sorted: Swedes Revolt Against Online Snooping

Swedes Revolt Against Online Snooping

Louise Nordstrom, AP (
Sun, 17 Jun 2007 21:45:00 -0500

By LOUISE NORDSTROM, Associated Press Writer

Want to know how much your boss earns? Or whether your daughter's
fiance is in debt? For Swedes, it takes just a few clicks on the
Internet to find out.

But many feel the Web has taken things too far, and proud though they
are of Sweden's unusual history of openness, they have pressured
providers to put some limits on a service that allowed Swedes to snoop
through each other's finances anonymously and free of charge.

"Your neighbor knows what you're making, your brother-in law knows
what you're making, and people around you can know whether you're on
any records for outstanding payments. It's private and a bit
embarrassing," said Hans Karnlof, a lawyer at the Swedish Data
Inspection Board.

Things came to a head in November when a Swedish Web site,,
started publishing financial details, free of charge, from the national
tax authority. The site has some 610,000 registered users -- in a country
of 9 million -- and handled an average of 50,000 online credit checks a day.

Regular credit check companies are required to notify those they check.
But on Ratsit, anonymous snoops could uncover financial information
simply by typing in a name and clicking "search."

Authorities said Sweden's transparency laws were being abused, and
pressured Ratsit and similar Web sites to impose some restrictions.

Information on personal income and debt is still available, but now
costs money -- $21 for 10 requests a week, and $3.60 for each
additional request. A more extensive report, including information on
financial and property assets, costs $6.90 per search.

And there's no more anonymity; anyone whose finances are viewed will
be notified by mail and told who asked.

Openness is ingrained in Swedish society -- its freedom of
information act dates to 1766. Today Swedes have unfettered access to
almost all records that the state keeps on the population. Only some
10,000 people who live under some form of threat, are excluded from
the public records.

"This type of access to financial information is in no way available in
other countries like it is here," said Karnlof, the data board's lawyer.
"Visitors we've had from Ireland and Germany, for example -- their jaws
just drop when they hear about it."

But until the Internet arrived, citizens had to visit the local tax
office to ask about others' finances.

"There's a big difference between sitting hidden at home and being
reasonably anonymous, and trotting off to the tax office and
... telling a person eye-to-eye whom you want to check," said Karolina
Lassbo, a 27-year-old lawyer.

Lassbo said she used Ratsit once "because I wanted to see what it said
about me." But her curiosity got the better of her: "Then I checked
friends and celebrities."

"I do think our service is justified because things like wages should
be transparent," said Ratsit's chief executive, Anders Johansson.
Employers use it to check whether potential hires are in debt, he
said, and "A lot of people use it to negotiate their pay."

Ratsit's service was made possible by a 2003 change in the law
protecting media freedom, which allowed Web sites to get publishing
rights. That enabled Ratsit to become one of Sweden's most popular Web
sites, but also one of the most controversial.

The Data Inspection Board was inundated with complaints, "like an
avalanche," said Karnlof.

Apart from the privacy issue, fears that the online openness would aid
identity thieves also pushed the National Tax Board into action.

While the law obliges the board to give out tax information, it
doesn't say in what form. So tax authorities simply threatened to
supply the information on paper, instead of electronically, which
would have forced credit checkers to scan millions of records.

To avoid the hassle, the companies agreed to the new restrictions on
how the material is accessed.

Before the new rules kicked in a week ago, Ratsit's traffic nearly
tripled to over 140,000 hits a day, said Johansson, the company boss.

Ratsit expects credit-snooping to fall off by half, but is offering
new attractions, such as a "singles index" showing how many people in
a particular zip code live alone. It plans to include phone numbers.

On the Net:


Copyright 2007 The Associated Press.

NOTE: For more telecom/internet/networking/computer news from the
daily media, check out our feature 'Telecom Digest Extra' each day at . Hundreds of new
articles daily. And, discuss this and other topics in our forum at (or)

For more news and headlines, please go to:

Post Followup Article Use your browser's quoting feature to quote article into reply
Go to Next message: Dave Hunter: "Need Power Connector for Millenium Payphone"
Go to Previous message: Eric Auchard, Reuters: "Paranoia Regarding Changes at Google"
TELECOM Digest: Home Page