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The Telecom Digest for Sun, 30 Dec 2018
Volume 37 : Issue 298 : "text" format

Table of contents
[NSFW] This Facebook page has some jokes about Centurylink Bill Horne
CenturyLink System Failure Causes 911 Outages Throughout The USBill Horne
FCC Investigating CenturyLink Outage That Led to 911 Failures NationwideBill Horne
Re: Nationwide internet outage affects CenturyLink, Verizon Garrett Wollman
CenturyLink Services Customer Planned and Outage Event Notification Subscription User GuideBill Horne
Level 3 Internet outage todayBill Horne
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---------------------------------------------------------------------- Message-ID: <20181229162148.GA3001@telecom.csail.mit.edu> Date: Sat, 29 Dec 2018 11:21:48 -0500 From: Bill Horne <bill@horneQRM.net> Subject: [NSFW] This Facebook page has some jokes about Centurylink For those with Facebook accounts this page provides an amusing take on Centurylink from a customer's perspective. Parts of it are NSFW. https://www.facebook.com/CenturyLinkOutage/ -- Bill Horne (Remove QRM from my email address to write to me directly) ------------------------------ Message-ID: <20181229212551.GA3473@telecom.csail.mit.edu> Date: Sat, 29 Dec 2018 16:25:51 -0500 From: Bill Horne <bill@horneQRM.net> Subject: CenturyLink System Failure Causes 911 Outages Throughout The US The FCC has launched a federal investigation into telecommunications company CenturyLink after a failure of the company's systems in Louisiana led to 911 outages across the US on Thursday. Customers in several markets were left without Internet, and vital services like 911 were down temporarily, with local police departments urging residents to call their local numbers with emergencies. FCC Chairman Ajit Pai has ordered the investigation, calling the outage "completely unacceptable, and its breadth and duration are particularly troubling." https://www.newsfeedgo.com/2018/12/centurylink-system-failure-causes-911-outages-throughout-the-us/ -- Bill Horne (Remove QRM from my email address to write to me directly) ------------------------------ Message-ID: <20181229152509.GA2844@telecom.csail.mit.edu> Date: Sat, 29 Dec 2018 10:25:09 -0500 From: Bill Horne <bill@horneQRM.net> Subject: FCC Investigating CenturyLink Outage That Led to 911 Failures Nationwide Ajit Pai, the FCC chairman, said he has opened an investigation into the cause and impact of the outage. By Claire Hansen THE FEDERAL Communications Commission has announced an investigation into a communications outage that has disrupted 911 service across the country, it announced Friday. Outages at Louisiana-based telecommunications giant CenturyLink began on Thursday and are still not resolved in some areas. The company tweeted Friday that it was working on restoring service and was aware the outages had impacted emergency calls. https://www.usnews.com/news/national-news/articles/2018-12-28/fcc-investigating-centurylink-outage-that-led-to-911-failures-nationwide -- Bill Horne (Remove QRM from my email address to write to me directly) ------------------------------ Message-ID: <q0753v$e4p$1@grapevine.csail.mit.edu> Date: 29 Dec 2018 06:44:15 +0000 From: Garrett Wollman <wollman@bimajority.org> Subject: Re: Nationwide internet outage affects CenturyLink, Verizon In article <q06eg1$bma$1@reader2.panix.com>, Our Esteemed Moderator wrote: > The difference is important: claiming that a McCulloch Loop uses > Morse Code implies that it has mechanical intelligence, i.e., the > ability to send different message depending on internal settings > and/or external events. Neither is correct: the mechanism can only > signal to the dispatchers that /something/ has happened, not what it > is or whether the ambulance, police, or fire departments should be > sent. Non sequitur. Clockwork devices to send fixed messages in code (whether Morse or otherwise) have existed for many decades. (Indeed, broadcast translators historically used such devices to transmit a station ID by FSKing the carrier with the translator's call sign *in Morse code*. Nowadays it's all electronic, of course.) The encoding used to transmit the message says nothing about whether the transmitter was capable of transmitting other messages. For what it's worth, several of my colleagues received a "Tone of Doom" emergency message *twice* at work today to inform them of this outage. I did not, but on my home phone, I received two emergency messages from my city's robocall system. (My home phone is a Comcast VoIP line now, but I ported the number from a Verizon landline when they decided to stop maintaining the copper infrastructure here. Pretty sure I never asked for the city emergency blasts, but at least one of today's messages was potentially useful, since we don't have a historic fire signal box system like Boston's.) -GAWollman -- Garrett A. Wollman | "Act to avoid constraining the future; if you can, wollman@bimajority.org| act to remove constraint from the future. This is Opinions not shared by| a thing you can do, are able to do, to do together." my employers. | - Graydon Saunders, _A Succession of Bad Days_ (2015) ***** Moderator's Note ***** Let's call it something else, then: hauteur, oversimplification, or just plain sloppiness. I worked in TV during the 1970's, and the attitudes of the blow-dried-airheads (that the managers dismissively referred to as "Talent") included all of those failings. Bill Horne Moderator ------------------------------ Message-ID: <20181230042218.GA5248@telecom.csail.mit.edu> Date: Sat, 29 Dec 2018 23:22:18 -0500 From: Bill Horne <bill@horneQRM.net> Subject: CenturyLink Services Customer Planned and Outage Event Notification Subscription User Guide I came across a .pdf file while searching for info on the Centurylink 911/Internet outage. It appears to be a guide for customers to use when reporting outages, but I didn't have time to read the whole thing. Bill - - - - - - - - - - - - - - - - - I. Purpose The purpose of this guide is to provide CenturyLink Customers with a detailed guide for Unplanned Outage and Scheduled (Planned) event notifications. Use this guide when attempting to create a profile and edit a profile. http://www.centurylinkservices.net/CenturyLink_Outage_Subscription_Users_Guide.pdf -- Bill Horne (Remove QRM from my email address to write to me directly) ------------------------------ Message-ID: <20181230043008.GA5523@telecom.csail.mit.edu> Date: Sat, 29 Dec 2018 23:30:08 -0500 From: Bill Horne <bill@horneQRM.net> Subject: Level 3 Internet outage today If you hear about a Level 3 Internet outage today and haven't heard this company mentioned before, then you might be wondering how problems involving the Level3 network could take down your access to Yahoo Mail, PSN, Xbox Live, Outlook, BT, Twitch, HBO Go, Craigslist, and other networks/services. Level 3 Communications is based in America and is now operating under the name CenturyLink. It provides Internet service via their Tier 1 network to Internet carriers in Europe, Asia, and North America. This is why we have seen problems with a range of services in the UK, Germany, and United States that all user the Level3 network. (sic) https://www.product-reviews.net/down/level3-internet-outage-status/ -- Bill Horne (Remove QRM from my email address to write to me directly) ------------------------------ ********************************************* End of telecom Digest Sun, 30 Dec 2018

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