30 Years of the Digest ... founded August 21, 1981
The Telecom Digest for April 29, 2012
====== 30 years of TELECOM Digest -- Founded August 21, 1981 ======
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Date: Sat, 28 Apr 2012 21:13:47 -0400 From: Bill Horne <bill@horneQRM.net> To: firstname.lastname@example.org. Subject: Grassley to lift block on FCC nominees amid LightSquared tangle Message-ID: <20120429011347.GA11100@telecom.csail.mit.edu> Grassley to lift block on FCC nominees amid LightSquared tangle Sen. Charles Grassley (R-Iowa) said he plans to stop blocking confirmation of two Federal Communications Commission nominees caught in the middle of his investigation into the agency's handling of satellite venture LightSquared. In a harshly worded statement, Grassley, the ranking Republican member of the Senate Judiciary Committee, said the FCC appears to have shown preference to the private firm. He said the company benefited from regulatory decisions by the FCC because its business supported the agency's quest to bring more broadband Internet to rural areas. http://www.washingtonpost.com/blogs/post-tech/post/grassley-to-lift-block-on-fcc-nominees-amid-lightsquared-tangle/2012/04/27/gIQA82b4lT_blog.html -or- http://goo.gl/RrFvh Bill -- Bill Horne (Remove QRM from my email address to write to me directly)
Date: Sat, 28 Apr 2012 19:37:18 -0400 From: Monty Solomon <email@example.com> To: firstname.lastname@example.org. Subject: FCC points to rogue Google engineer over Street View Wi-Fi snooping Message-ID: <email@example.com> FCC points to rogue Google engineer over Street View Wi-Fi snooping April 28, 2012 Devindra Hardawar While Google got off easy over its Street View data mining case with the FCC - it was only charged a $25,000 fine for obstructing the agency - the full report of the investigation, released today by Google, raises new questions. The report (embedded below) is heavily redacted and blacks out individual names, according to the LA Times, who was able to get an early look at it. It blames one "rogue engineer" in particular for intentionally creating software for Street View cars that grabbed personal data, including e-mails, search histories, and passwords, from unprotected Wi-Fi networks. Notably, Google has repeatedly said the data collection was "inadvertent." But the FCC report offers up some evidence that makes us think Google had to be aware of it somehow. The unnamed engineer - who invoked his 5th Amendment right and didn't speak with the FCC - told two other engineers (one a senior manager) that he was grabbing the data. The report also claims the engineer gave the Street View team a document in October 2006 that outlined what he was doing. ... http://venturebeat.com/2012/04/28/fcc-google-street-view-data/
Date: Sat, 28 Apr 2012 21:18:04 -0400 From: Bill Horne <bill@horneQRM.net> To: firstname.lastname@example.org. Subject: How to Win a Complaint Dispute With Verizon Wireless Message-ID: <20120429011804.GA11429@telecom.csail.mit.edu> How to Win a Complaint Dispute With Verizon Wireless How many times have you complained to Verizon Wireless and gotten nowhere? The process listed below will get you to the executive levels that can and will make a corporate decision that is generally in your favor (provided your complaint is justified). http://www.wikihow.com/Win-a-Complaint-Dispute-With-Verizon-Wireless Bill -- Bill Horne (Remove QRM from my email address to write to me directly)
Date: Sat, 28 Apr 2012 21:27:17 -0400 From: Bill Horne <bill@horneQRM.net> To: email@example.com. Subject: How To Complain About Your Wireless Service Message-ID: <20120429012717.GA11686@telecom.csail.mit.edu> Consumers Union has a web page that offers advice on cutting red tape if there's a problem with a cellular carrier. How To Complain About Your Wireless Service Got a gripe about your wireless service? Here's how to file complaints with federal and state officials and with your cell phone company. Complaining to your cell phone company We found that sending a complaint, concern or question to a cellular server is not always as easy as it should be. Physical addresses for these companies are sometimes difficult to find. In some cases you need to call customer service numbers and wait for automated operators to direct your call before you will reach a service representative. You will always need to have your cell phone number ready. Below are ways that you can contact major cellular companies via phone, mail or email. http://www.consumersunion.org/campaigns/learn_more/001038indiv.html Bill -- Bill Horne (Remove QRM from my email address to write to me directly)
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