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The Telecom Digest for September 30, 2010
Volume 29 : Issue 262 : "text" Format

Messages in this Issue:

Texting bans may add risk to roads(Monty Solomon)
iPhone 4 Available in China on September 25(Monty Solomon)
iPad Wi-Fi Models Available in China on September 17(Monty Solomon)
Motorola Droid 2 Review: Rebooting the Droid(Monty Solomon)
Change in iPhone policies prompts EU to drop investigations (Monty Solomon)
Anatomy of a typical phone conversation -- humor(Thad Floryan)
US Government Assisted Iranian Govt Mobile Wiretaps (Thad Floryan)
Apple vs. Google: Digital Stakes(Monty Solomon)
Re: TV comedy about outsourced telephone call center (harold@hallikainen.com)
Re: TV comedy about outsourced telephone call center(Hudson Leighton)
Re: Texting bans may add risk to roads(John Mayson)
Congress Passes Digital Disability Access Bill(Monty Solomon)
Apple Peel, which turns iPods into iPhones, coming to US (Thad Floryan)
RIM VP Confirms PlayBook QNX OS Will Replace BlackBerry OS (Thad Floryan)
A serious and real attempt to cripple the internet(danny burstein)
What Twitter Learns from All Those Tweets(Thad Floryan)
Does AT&T deserve the same privacy rights as an individual? (Thad Floryan)
Re: Verizon now demanding surcharges to pay them...(Wes Leatherock)
Re: 1930, when the US Senate tried to ban dial telephones (Chris Farrar)


====== 28 years of TELECOM Digest -- Founded August 21, 1981 ======
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Date: Tue, 28 Sep 2010 08:08:02 -0400 From: Monty Solomon <monty@roscom.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: Texting bans may add risk to roads Message-ID: <p062408f5c8c786bf6c27@[10.0.1.8]> Texting bans may add risk to roads By Larry Copeland, USA TODAY KANSAS CITY, Mo. - Laws banning texting while driving actually may prompt a slight increase in road crashes, research out today shows. The findings, to be unveiled at a meeting here of 550 traffic safety professionals from around the USA, come amid a heightened national debate over distracted driving. ... http://www.usatoday.com/tech/wireless/2010-09-28-1Atextingbans28_ST_N.htm
Date: Tue, 28 Sep 2010 13:41:04 -0400 From: Monty Solomon <monty@roscom.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: iPhone 4 Available in China on September 25 Message-ID: <p062408f8c8c7a7891b9c@[10.0.1.8]> iPhone 4 Available in China on September 25 New Apple Retail Stores Opening in Shanghai & Beijing CUPERTINO, California-September 19, 2010-Apple today announced that iPhone 4 will be available to customers in China beginning Saturday, September 25 at 8:00 a.m. at Apple Retail Stores including the new Apple Store Hong Kong Plaza in Shanghai and the new Apple Store Xidan Joy City in Beijing opening on the same day. iPhone 4 will also be available on Saturday at China Unicom retail stores for qualified buyers with a new two year contract. ... http://www.apple.com/pr/library/2010/09/19iphone.html
Date: Tue, 28 Sep 2010 13:41:04 -0400 From: Monty Solomon <monty@roscom.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: iPad Wi-Fi Models Available in China on September 17 Message-ID: <p062408f6c8c7a701fbaa@[10.0.1.8]> iPad Wi-Fi Models Available in China on September 17 CUPERTINO, California-September 13, 2010-Apple today announced that the Wi-Fi models of its magical iPad will be available to customers in China from Apple Retail Stores, and select Apple Authorized Resellers, on Friday, September 17 starting at 10:00 a.m. ... http://www.apple.com/pr/library/2010/09/13ipad.html
Date: Tue, 28 Sep 2010 13:45:02 -0400 From: Monty Solomon <monty@roscom.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: Motorola Droid 2 Review: Rebooting the Droid Message-ID: <p062408fac8c7d9b550a8@[10.0.1.8]> Motorola Droid 2 Review: Rebooting the Droid by Brian Klug on 9/19/2010 7:00:00 AM The launch of the first Motorola Droid was a watershed moment for the Android platform and Motorola alike. The original Droid's masculine and modern industrial design showed the world that the nearly-finished handset maker hadn't lost the ability to craft sexy hardware, and Android's 2.0 release brought a host of new features and polish. The original Droid has weathered its time as Verizon's flagship Android device rather well, receiving relatively timely updates from Motorola which has brought it to 2.0.1, 2.1, and now 2.2. Though Motorola nailed the industrial design aesthetics, the hardware's SoC is starting to feel dated, and the device itself has begun to show its age next to competition from HTC. The original Droid's keyboard also was a subject of intense criticism, with Motorola itself silently updating the keyboard design midway through the Droid's lifespan. There isn't a lot for Motorola to change, but it's undoubtedly time for a platform update. We've been playing around with it for a while now, and here it is-the Droid 2. ... http://www.anandtech.com/show/3908/motorola-droid-2-review-rebooting-the-droid
Date: Tue, 28 Sep 2010 13:53:05 -0400 From: Monty Solomon <monty@roscom.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: Change in iPhone policies prompts EU to drop investigations Message-ID: <p062408fbc8c7dbdfd281@[10.0.1.8]> Change in iPhone policies prompts EU to drop investigations By Jacqui Cheng | Last updated a day ago The European Commission has dropped not one, but two antitrust investigations into Apple-one for the company's decision to restrict tools used in iOS development, and the other for forcing iPhone users in Europe to return to the country of purchase in order to get warranty repairs. Both of these policies have since been updated since the EU first opened its investigations, and the Commission appears to be pleased with the changes. The lesser known of the two issues-at least to those outside the EU-concerned iPhone repairs and where, exactly, users could go to get them. Apple said that users who bought iPhones could only get them fixed in the country of purchase, which proved to be a frustrating rule for Europeans on-the-go. (The US equivalent would be if you were restricted to the same state as where you originally bought your iPhone.) ... http://arstechnica.com/apple/news/2010/09/change-in-iphone-policies-prompts-eu-to-drop-investigations.ars
Date: Tue, 28 Sep 2010 14:06:15 -0700 From: Thad Floryan <thad@thadlabs.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: Anatomy of a typical phone conversation -- humor Message-ID: <4CA258C7.3020006@thadlabs.com> One of the two comedy/comic/humor websites I visit each day is http://abstrusegoose.com. Today's (28-SEP-2010) item is worth sharing -- do not have drink/food at keyboard while viewing: http://abstrusegoose.com/306 :-) The other website is http://xkcd.com/. Caution: some days it's not "workplace safe" (due to language and/or graphics). ***** Moderator's Note ***** Warning: it's a very long climb to the top of that hill. Bill Horne Moderator
Date: Tue, 28 Sep 2010 14:18:22 -0700 From: Thad Floryan <thad@thadlabs.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: US Government Assisted Iranian Govt Mobile Wiretaps Message-ID: <4CA25B9E.6050705@thadlabs.com> This is "interestingly odd" IMO. In today's (28-SEP-2010) Slashdot: " " ... a story on Ars Technica highlighting how the US government's " drive for security back doors has enabled the Iranian government " to spy on its citizens. "For instance, TKTK was lambasted last " year for selling telecom equipment to Iran that included the " ability to wiretap mobile phones at will. Lost in that uproar was " the fact that sophisticated wiretapping capabilities became " standard issue for technology thanks to the US government's " CALEA rules that require all phone systems, and now broadband " systems, to include these capabilities. http://arstechnica.com/tech-policy/news/2010/09/fbi-drive-for-encryption-backdoors-is-deja-vu-for-security-experts.ars Info on CALEA: http://en.wikipedia.org/wiki/Communications_Assistance_for_Law_Enforcement_Act
Date: Tue, 28 Sep 2010 23:53:52 -0400 From: Monty Solomon <monty@roscom.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: Apple vs. Google: Digital Stakes Message-ID: <p06240810c8c8684c1dc1@[10.0.1.5]> On Point Apple vs. Google: Digital Stakes The chips are down on Web versus apps and who owns the future. http://www.onpointradio.org/2010/09/apple-google-stakes http://www.onpointradio.org/media-player?url=http://www.onpointradio.org/2010/09/apple-google-stakes&title=Apple+vs.+Google%3A+Digital+Stakes&pubdate=2010-09-27&segment=1
Date: Wed, 29 Sep 2010 05:47:19 -0700 (PDT) From: "harold@hallikainen.com" <harold@hallikainen.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: Re: TV comedy about outsourced telephone call center Message-ID: <aa657748-acd8-4e6e-8b48-90543fb4df13@w15g2000pro.googlegroups.com> On Sep 24, 10:34 am, Lisa or Jeff <hanco...@bbs.cpcn.com> wrote: > On Sep 23, 9:07 pm, Thad Floryan <t...@thadlabs.com> wrote: > > In the early 1960s comedian Alan King complained about Bell System > automation--he resented ANC and DDD.  He wrote "the system is becoming > so automated the only humans will be the musicians on the Bell > Telephone Hour [a TV show back then]". This reminds me of a book I read in college. "Vonnegut's first novel spins the chilling tale of engineer Paul Proteus, who must find a way to live in a world dominated by a super computer and run completely by machines. His rebellion is a wildly funny, darkly satirical look at modern society." Player Piano By Kurt Vonnegut http://www.isbn.nu/9780385333788 Harold
Date: Wed, 29 Sep 2010 09:55:47 -0500 From: Hudson Leighton <hudsonl@skypoint.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: Re: TV comedy about outsourced telephone call center Message-ID: <hudsonl-D69F0D.09554729092010@news.isp.giganews.com> In article <aa657748-acd8-4e6e-8b48-90543fb4df13@w15g2000pro.googlegroups.com>, "harold@hallikainen.com" <harold@hallikainen.com> wrote: > On Sep 24, 10:34 am, Lisa or Jeff <hanco...@bbs.cpcn.com> wrote: > > On Sep 23, 9:07 pm, Thad Floryan <t...@thadlabs.com> wrote: > > > > In the early 1960s comedian Alan King complained about Bell System > > automation--he resented ANC and DDD.  He wrote "the system is becoming > > so automated the only humans will be the musicians on the Bell > > Telephone Hour [a TV show back then]". > > > This reminds me of a book I read in college. > > "Vonnegut's first novel spins the chilling tale of engineer Paul > Proteus, who must find a way to live in a world dominated by a super > computer and run completely by machines. His rebellion is a wildly > funny, darkly satirical look at modern society." > > Player Piano > By Kurt Vonnegut > > http://www.isbn.nu/9780385333788 > > Harold Let us not forget the late great Allan Sherman, who wrote: "Let's call AT&T and Protest to the President March" -Hudson
Date: Wed, 29 Sep 2010 21:42:59 +0800 From: John Mayson <john@mayson.us> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: Re: Texting bans may add risk to roads Message-ID: <AANLkTi=9r4Nr1ZfMYvZm_AKhYnt8=c-2wkWWsspO0VBW@mail.gmail.com> According to the article... "Texting bans haven't reduced crashes at all," says Adrian Lund, president of the Insurance Institute for Highway Safety, whose research arm studied the effectiveness of the laws. My hunch is it's because the law is so difficult to enforce and texting bans are merely knee-jerk reactions so it appears our lawmakers are "doing something". I really think it's going to take a grassroots effort to convince people just to do the right thing. However in our climate of hyper-individualism and no one wanting to be told what to do, I don't see this happening. John -- John Mayson <john@mayson.us> Austin, Texas, USA
Date: Wed, 29 Sep 2010 13:29:15 -0400 From: Monty Solomon <monty@roscom.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: Congress Passes Digital Disability Access Bill Message-ID: <p06240814c8c92753e36d@[10.0.1.5]> Congress Passes Digital Disability Access Bill Bill requires online video captioning, restores FCC's video description rules By John Eggerton -- Broadcasting & Cable, 9/28/2010 10:31:10 PM The House Tuesday night passed S. 3828, the Twenty-First Century Communications and Video Accessibility Act of 2010. Among other things, the bill requires the captioning of any online video that is closed captioned on TV, and asks the FCC to study captioning of Web-original video. It also requires smart phones and other mobile devices to be accessible to the disabled, if that is achievable, and restores the FCC's video description rules thrown out by the courts in 2002. The bill passed the Senate last week. ... http://www.broadcastingcable.com/article/457794-Congress_Passes_Digital_Disability_Access_Bill.php?rssid=20065 http://thomas.loc.gov/cgi-bin/bdquery/z?d111:s.03828:
Date: Wed, 29 Sep 2010 10:57:59 -0700 From: Thad Floryan <thad@thadlabs.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: Apple Peel, which turns iPods into iPhones, coming to US Message-ID: <4CA37E27.20305@thadlabs.com> http://www.pcworld.idg.com.au/article/362555/apple_peel_which_turns_ipods_into_iphones_coming_us/ The Apple Peel 520, a Chinese-developed product that drew the media's attention for being able to turn an iPod Touch into an iPhone-like device, is coming to America. The add-on device, which just went on sale in China, has been billed as a more affordable option for users wanting to get heir hands on an iPhone, but lack the budget. The Apple Peel is a protective case equipped with a dock connector, battery and SIM card, that slips on to an iPod Touch. Once connected and properly installed, the device will allow the iPod Touch to make phone calls and send text messages. Earlier this month, solar technology company GoSolarUSA signed an agreement with the Chinese developer of the Apple Peel, Yoison Technology, to develop the device, file it for a U.S. patent and distribute it in America. The first demonstration models of the Apple Peel will arrive in America this week, GoSolarUSA said in a statement on Monday. "As soon as they arrive, we'll begin distributing demonstration models to retail buyers across the country," said GoSolarUSA CEO Tyson Rohde in a statement. "The amount of interest in this product that we've received from distributors has been staggering." The Apple Peel features five hours of talk time and 120 hours of standby use on its battery. GoSolarUSA has yet to offer a retail price for the add-on. But Yoison Technology is selling the device in China for $US77. Yoison could not be reached for comment. But the company plans on releasing 2,000 Apple Peels this month in China, according to Yoison's online auction site. Other knock-off versions of the device are already being sold online in China. The release comes after Apple launched its iPhone 4 in China last week. The smartphone is so popular that its already in short supply among retail outlets selling the device. Purchasing an iPhone 4 without a contract in China is slightly more expensive than it is in America. The 16GB model costs $744, while the 32GB model costs $893. The shortage of iPhone 4s and the high price are reasons why the Apple Peel may find a strong following in China. Prices for Apple's latest iPod Touch range from $269 for the 8GB model up to $478 for the 64 GB model. How the Apple Peel will fare in the Chinese market will depend partly on how consumers perceive the price gap, said Flora Wu, an analyst with Beijing-based consulting firm BDA. "The iPhone 4 will decrease in price over time, and so if the price gap is small, the incentive won't be as big." But the Apple Peel is a notable example of "reverse innovation," in which Chinese developers have found ways to tweak products from foreign countries and make them more suitable for the domestic market, Wu said. "I think there will be a market for the device," she added. "But the market potential will depend on the price gap and how well the user experience is."
Date: Wed, 29 Sep 2010 11:07:16 -0700 From: Thad Floryan <thad@thadlabs.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: RIM VP Confirms PlayBook QNX OS Will Replace BlackBerry OS Message-ID: <4CA38054.4010306@thadlabs.com> http://www.intomobile.com/2010/09/28/blackberry-os-qnx-handheld-confirmed-rim/ Over a breakfast event today at the BlackBerry Developer Conference, a RIM VP confirmed that the QNX operating system announced in their new PlayBook tablet would in fact be finding its way to smartphones in the long run, and ultimately replace the existing BlackBerry OS. Of course that kind of major transition would take time, and he said BlackBerry 7 would likely be a stepping stone to a full switch. This confirmation isn't a huge surprise, considering all of the great things QNX is bringing to RIM. After seeing what QNX was about yesterday, there seemed little reason for Research In Motion to not adopt the operating system full time for their smartphones; the OS has a mind for stability, lower power consumption, efficiency, a wide variety of developer platform support, as well as rich multimedia capabilities ranging from Flash to 3D rendering. Some existing BlackBerry apps will be able to run on the PlayBook, but details are still hazy on what real-world interoperability will be like. With all of that being said, it seems like RIM is getting ready for a lengthy transition to the new OS (rather than, say, the amputee strategy Microsoft took with Windows Phone 7). Whether or not app developers are willing to sit in that dual-OS limbo for long is another question altogether. [NOTE: there are some interesting "Reader Comments" at the above URL]
Date: Wed, 29 Sep 2010 15:05:15 -0400 From: danny burstein <dannyb@panix.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: A serious and real attempt to cripple the internet Message-ID: <Pine.NEB.4.64.1009291500040.27026@panix5.panix.com> ob telecom: Today it would be the DNS entries for internet addresses. Tomorrow it could be international directory/dialing codes... For example, people in the US can not (easily) make a phone call to Cuba. But that embargo, for better or worse, was an open and high level decision that was debated in public. The proposed bill would let similar blocks be put in place with far less oversight. -------- The Best Congress Money Can Buy is in the process of destroying the internet as we know it. Yes, really. In secret until it's too late, of course. Keep in mind a lot of these same arguments were already used to cripple usenet. This is Not a Drill. Basically they want to give their lobbyists the power to blacklist segments of the internet by making it relatively simple for some well connected groups to block off entire domains. In other words, there will be a Great Wall of Capitalism. And, natch, this bill is sneaking through without decent publicity or comment period. ------------------ more details: http://www.eff.org/issues/coica-internet-censorship-and-copyright-bill The COICA Internet Censorship and Copyright Bill The "Combating Online Infringements and Counterfeits Act" (COICA) is an Internet censorship bill which is rapidly making its way through the Senate. Although it is ostensibly focused on copyright infringement, an enormous amount of noninfringing content, including political and other speech, could disappear off the Web if it passes -------- http://www.eff.org/deeplinks/2010/09/open-letter September 28th, 2010 An Open Letter From Internet Engineers to the Senate Judiciary Committee Announcement by Peter Eckersley Today, 87 prominent Internet engineers sent a joint letter the US Senate Judiciary Committee, declaring their opposition to the "Combating Online Infringement and Counterfeits Act" (COICA). The text of the letter is (at the url). [snip] ---------------- - I recognize about 10 percent of the names.. _____________________________________________________ Knowledge may be power, but communications is the key dannyb@panix.com [to foil spammers, my address has been double rot-13 encoded]
Date: Wed, 29 Sep 2010 13:29:22 -0700 From: Thad Floryan <thad@thadlabs.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: What Twitter Learns from All Those Tweets Message-ID: <4CA3A1A2.40600@thadlabs.com> http://www.technologyreview.in/blog/editors/25809/ Tuesday, September 28, 2010 By Erica Naone The company's head of analytics explains how Twitter mines the data users produce. Twitter messages might be limited to 140 characters each, but all those characters can add up. In fact, they add up to 12 terabytes of data every day. "That would translate to four petabytes a year, if we weren't growing," said Kevin Weil, Twitter's analytics lead, speaking at the Web 2.0 Expo in New York. Weil estimated that users would generate 450 gigabytes during his talk. "You guys generate a lot of data." This wealth of information seems overwhelming but Twitter believes it contains a lot of insights that could be useful to it as a business. For example, Weil said the company tracks when users shift from posting infrequently to becoming regular participants, and looks for features that might have influenced the change. The company has also determined that users who access the service from mobile devices typically become much more engaged with the site. Weil noted that this supports the push to offer Twitter applications for Android phones, iPhones, Blackberries, and iPads. And Weil said Twitter will be watching closely to see if the new design of its website increases engagement as much as the company hopes it will. Of course, Twitter also tracks simple statistics, such as how many searches are being performed on its site and where users are located, as well as what domains users link to most frequently. But Weil says the company uses machine learning techniques to figure out what kinds of tweets resonate most with users (this is reposted, automatically, through its "TopTweets" account). Twitter is also asking some more open-ended questions. Weil said the company is interested in what influences retweets (posts from one user that are reposted by another). And Twitter has discovered that it can make good guesses about the topics a user is interested in by looking at the users he follows that don't follow him back. Asking such specific questions of huge quantities of data is a common problem for successful Web companies. Weil explained that Twitter benefits from a variety of open-source software developed by companies such as Google, Yahoo, and Facebook. These tools are designed to deal with storing and processing data that's too voluminous to manage on even the largest single machine. Even so, Twitter sometimes struggles with not having enough hardware. Weil said the company has run out of space in its data center, and that the 100-machine cluster it currently uses to process data is significantly less powerful than what it really needs. Twitter plans to move to a new data center later this year, and he hopes to get three to four times the capacity there. Weil also said that Twitter is interested in doing more real-time analysis of tweets, but he didn't give details about how the company plans to mine this new trove of data. NOTE: anyone curious how Twitter was founded should read this: http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2010/08/22/MNP11EPMUB.DTL Needless to say, I use neither Twitter nor Fecebook; see why: http://www.businessinsider.com/how-facebook-was-founded-2010-3 http://www.businessinsider.com/how-mark-zuckerberg-hacked-into-the-harvard-crimson-2010-3 http://www.businessinsider.com/how-mark-zuckerberg-hacked-connectu-2010-3 http://www.examiner.com/x-17373-Phoenix-Signs-of-the-Times-Examiner~y2010m5d7-A-quarter-of-a-century-late-Big-Brother-has-arrived-and-his-name-is-Facebook http://www.sfgate.com/cgi-bin/article.cgi?f=/g/a/2010/05/11/businessinsider-how-to-lock-down-your-facebook-profile-2010-5.DTL http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2010/05/14/MNIO1DEDJL.DTL http://social.venturebeat.com/2010/05/13/zuckerberg-privacy/ http://www.pcworld.com/businesscenter/article/184090/facebook_privacy_changes_go_live_beware_of_everyone.html
Date: Wed, 29 Sep 2010 14:28:12 -0700 From: Thad Floryan <thad@thadlabs.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: Does AT&T deserve the same privacy rights as an individual? Message-ID: <4CA3AF6C.7030803@thadlabs.com> Whew, that's a loaded question now that some court rulings have endowed corporations with some rights formerly reserved only to individuals. In today's (29-SEP-2010) Slashdot at URL: http://yro.slashdot.org/story/10/09/29/1954245/Does-A-Company-Deserve-the-Same-Privacy-Rights-As-You The [USA] Supreme Court has agreed to hear an important case to determine whether or not AT&T deserves 'personal privacy' rights. The company claimed that the FCC should not be allowed to distribute (under a Freedom of Information Act request) data it had collected concerning possible fraud and overbilling related to the e-rate program. The FCC argued that the information should be made public and that companies had no individual right to 'personal privacy,' the way individuals do. As it stands right now, the appeals court found that companies like AT&T do deserve personal privacy rights, and now the Supreme Court will take up that question as well. Given the results of earlier 'corporation rights' cases, such as Citizens United, at some point you wonder if the Supreme Court will also give companies the right to vote directly. http://www.techdirt.com/articles/20100928/22435711204/supreme-court-agrees-to-see-whether-or-not-at-t-has-personal-privacy-rights.shtml
Date: Sun, 26 Sep 2010 20:24:48 EDT From: Wes Leatherock <Wesrock@aol.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: Re: Verizon now demanding surcharges to pay them... Message-ID: <c4f2c.5d7afecf.39d13e50@aol.com> In a message dated 9/25/2010 11:16:50 AM Central Daylight Time, franks.pacifier.com@pacifier.net writes: > I just got a letter today from Chase apologizing for a three-day > outage of their online bill pay service -- they were offering to pay > any late fees charged by payees who did not get payments on time > because of this. Where they could, Chase had already automatically > waived or credited late fees. They even advised keeping the letter > should any late fees show up in the future. I was rather amazed at > this level of Customer Service. I only had one payment I would have paid with the service during that period and it was a payment on a Bank of America credit card. I just wrote a check and put in the night depository of the B of A branch a few bblocks down the street. Wes Leatherock wesrock@aol.com wleathus@yahoo.com
Date: Sun, 26 Sep 2010 22:43:37 -0400 From: Chris Farrar <cfarrar1307@rogers.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: Re: 1930, when the US Senate tried to ban dial telephones Message-ID: <4CA004D9.5050500@rogers.com> You are leaving out another form of gas station, the unattended commercial "card lock" station, where you swipe a gas company credit card, punch a PIN into the fuel pump, and it authorizes and turns on the pump, with no human, other than the trucker anywhere on the site. Normally for diesel pumps with high speed (25 to 50 gallons per minute) nozzles.
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