TELECOM Digest OnLine - Sorted: Re: Best Way to Answer a Business Phone?

Re: Best Way to Answer a Business Phone?

DevilsPGD (spam_narf_spam@crazyhat.net)
Tue, 12 Sep 2006 12:57:16 -0500

In message <telecom25.327.6@telecom-digest.org> hancock4@bbs.cpcn.com
wrote:

> Many companies today answer their phone with a long winded answer. As
> a customer, I find it annoying and distracting. Which do you think is
> best?

> a) "Jones & Co."

> b) "Good morning, Jones & Co."

> c) "Thank you for calling Jones & Co, this is John Smith speaking, how
> may I direct your call?"

> d) "Thank you for calling Jones & Co, this is John Smith speaking, how
> may I give you the best customer service ever today?"

> e) Company name, Dave speaking.

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