|Re: Best Way to Answer a Business Phone?|
|Daniel J McDonald (email@example.com)|
Mon, 11 Sep 2006 19:23:06 -0500
In article <firstname.lastname@example.org>,|
> Many companies today answer their phone with a long winded answer.
> a) "Jones & Co."
Too short. There is no preamble that the caller can recognize to clue
> b) "Good morning, Jones & Co."
B, for most individuals, is the most appropriate.
> c) "Thank you for calling Jones & Co, this is John Smith speaking,
Appropriate for a receptionist, not for the general worker.
> d) "Thank you for calling Jones & Co, this is John Smith speaking, how
> While waiting in line at the video store, the clerk had to answer the
Daniel J McDonald CCIE # 2495, CNX
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