|Re: May 1966 - Customers Angry at Switch to Message Units|
|Sam Spade (Sam@coldmail.com)|
Wed, 30 Aug 2006 18:46:49 -0700
> May 1966 -- NYT -- Suffolk County Long Island telephone subscribers were
> With "message units", the bill only shows a gross number of units
> Business people said they needed itemization for tax purposes.
> Others complained they had large bills but no way to figure them out.
> The phone company said the switch saved customers 20% in bookkeeping
The same B.S. was given by Pacific Telephone in the Los Angeles Metro
I recall complaining about it, and the rep told me I could have my
Within a year itemization of message units was free (after the
It all reminds me of an Al Capp cartoon of the era. Al Capp was the
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