TELECOM Digest OnLine - Sorted: Microsoft Rolls Out Customer Care Solution

Microsoft Rolls Out Customer Care Solution

USTelecom dailyLead (ustelecom@dailylead.com)
Thu, 19 Jan 2006 12:22:28 EST

USTelecom dailyLead
January 19, 2006
http://r.smartbrief.com/resp/cQzgfDtutagRodUWhz

TODAY'S HEADLINES

NEWS OF THE DAY
* Microsoft rolls out customer care solution
BUSINESS & INDUSTRY WATCH
* Verizon, Yahoo! to offer co-branded FiOS service
* Tesco to launch Internet phone service
* Rhetoric heats up in BlackBerry dispute
* Four bids submitted for NYC subway project
* Icahn wants to merge AOL with smaller portal
USTELECOM SPOTLIGHT
* VoIP at TelecomNEXT and the Telecom Bookstore
TECHNOLOGY TRENDS
* Amazon.com to debut first series
* ABC News offers ad-sponsored "day-pass" for online channel
REGULATORY & LEGISLATIVE
* Connecticut investigates sale of mobile phone records
* U.S. to open WiMAX spectrum soon
* Russia's telecommunications czar in hot water over fund

Follow the link below to read quick summaries of these stories and others.
http://r.smartbrief.com/resp/cQzgfDtutagRodUWhz

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