TELECOM Digest OnLine - Sorted: Re: Telephone Chat Line Software

Re: Telephone Chat Line Software

Carl Navarro (cnavarro@wcnet.org)
Mon, 17 Oct 2005 14:24:12 GMT

On 16 Oct 2005 03:31:17 -0700, danarz@gmail.com wrote:

> This is a silly question.

> 1. What kind of software/hardware is used for those
> phone-chat/party-lines?

Try searching for audio conferencing bridge and you might get to TEC
or Aastra or any number of companies that manufacture this equipment.
At the bottom end, TEC makes a 9-port unit for about $600. A good
Aastra will cost 10 times that for 24 ports and you still have to get
the lines into it. The Aastra will handle VOIP/SIP connections.
Somewhere in-between you can find a 16-24 port unit for about $3K.

> 2. How would I go about setting up a server that can work as an online
> answering service?

Online to what? I have an auto attendant and personal extension
online to my Packet8 line at 567-202-4152x200. I also have a voice
mail to e-mail account that costs me $15 a year (www.maxemail.com).
It isn't much different than an answering machine. You could
duplicate this with almost any IVR system or roll your own with a
Asterisk PBX.

Since the hardware isn't cheap, you're going to have to have somebody
WANT to use your service, but that's your business plan, not mine :-)

Carl Navarro

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