TELECOM Digest OnLine - Sorted: Re: Dropping SBC For a VoIP Solution -- Vonage or Packet8

Re: Dropping SBC For a VoIP Solution -- Vonage or Packet8

Michael (mbw4359@yahoo.com)
16 Oct 2005 15:24:07 -0700

Some of the items that were said about the Packet8 TA are not correct.
You can set the IP address of it if you're not using DHCP. The BPA410 can
be logged into and changed via a browser (but I don't know if that is
the case with the other TAs). The one thing I'll say about Packet8 is
they have great tech support. I have a special configuration at home
and I orginally had Vonage and it never worked right because of my
special configuration but I could never get through to their tech
support never , never, never, never, never , never, never, never did I
mention I never , never, never, never could get through to their tech
support!!

My advice is if you have a simple configuration one PC and cable/dsl
modem Vonage will work if and only it plugs and plays the first time or
if you're good at figuring stuff out. if you have an SMC router thats
over 2 years old stay away from Vonage or go buy a Netgear, Belkin etc.

I'm having several problems with Packet8 as well though I hate the
Caller ID it should be renamed to Caller Number (you don't get the
name) and I can't use my 2 line phone (hey, that worked with Vonage)
and call waiting isn't working (the one down side to Packet8 tech
support is they don't work on Sundays.)

Michael B.

Packet8 is cheaper and has better tech support but their features
AREN'T as slick as Vonage. Packet8 is promising 7 digit dialing come
11/05 we'll see!

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