|NY AG Spitzer: AOL's Been Very Naughty ...|
|Danny Burstein (firstname.lastname@example.org)|
Wed, 24 Aug 2005 09:58:23 -0400
" Attorney General Eliot Spitzer today announced an agreement that|
requires the nation's leading internet service provider to reform its
customer service procedures.
" For several years, AOL had instituted minimum retention or 'save'
" Many consumers complained that AOL personnel ignored their demands
[TELECOM Digest Editor's Note: My thanks to Danny for the tip off on
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