TELECOM Digest OnLine - Sorted: Re: AUDIX Message to Two Mailboxes

Re: AUDIX Message to Two Mailboxes

Pete Romfh (
Tue, 2 Aug 2005 20:50:12 -0500 wrote:

> Hi Everyone,

> I wondered if anyone could let me know of a way of having
> a message delivered to two mailboxes at once on the audix
> system.

> I have a client who have a small office and they wish for
> the two directors to be able to pick up each others
> voicemail.

> I have tried to explain that you can change to a
> different mailbox my doing **7,once logged in, and then
> enter the extension details.

> But the problem is we have just migrated from call
> express where the option was straight forward (simple
> check box) and a copy of the message was saved in each
> mailbox.

> Of course as it was available before, the client wishes
> it available now ... sigh!

> Anyone out there know if this is possible? I have checked
> the Avaya documentation and done a search on the web, but
> no joy.

> Thanks a great deal in advance.

> Regards,

> Stewart

Look into Enhance List Administration. It's an add on feature from
Avaya and it adds a "store & forward" feature to a mailbox. It's
intended for distribution lists (of up to 1500 entries) but would work
for this application as well. I used it on a CEO's mailbox to send a
copy of everything he received to his secretary and a backup
mailbox. The backup was in case a message got inadvertently deleted.

Pete Romfh, Telecom Geek & Amateur Gourmet.
promfh at hal dash pc dot org

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