TELECOM Digest OnLine - Sorted: Wrong Time Shown in Vonage Caller ID

Wrong Time Shown in Vonage Caller ID

Chris Farrar (cfarrar@sympatico.ca)
Sun, 5 Jun 2005 17:48:43 -0400

I have a Vonage (Canada) VoIP number and I'm wondering if anyone else
is experiencing this problem.

I'm using an Aastra 392 (aka a Nortel Vista 392 screen phone) 2 line
phone. Line one is on Bell Canada in the 905-282-XXXX exchange. Line
2 is Vonage Canada through the Linksys PSP2 adapter in the 416-628-XXXX
exchange.

The problem is that the phone with reset the display clock to conform
with the last Caller ID information available. Bell Canada is sending
the correct time (Eastern Daylight Time) on inbound calls, but Vonage
is sending Eastern Standard Time. So whenever I receive a call on
Vonage, my screen phone resets itself to EST, when we are currently in
EDT, and the clock is then 1 hour slow until the next call comes in on
Bell Canada to put it back into EDT.

Theoretically this problem will disappear when we go back to EST in
the fall, but is there a way to get Vonage to update their clock
before then?

Chris

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