TELECOM Digest OnLine - Sorted: Microsoft Search Encounters Glitches on First Day


Microsoft Search Encounters Glitches on First Day


Lisa Minter (lisa_minter2001@yahoo.com)
Fri, 12 Nov 2004 10:34:48 EST

SEATTLE (Reuters) - Microsoft Corp.'s widely anticipated search
engine, which launched in test mode on Thursday, encountered some
glitches on its first day, the world's largest software maker said.

The new search engine, Microsoft's first assault on Google Inc.'s
leading position in the market, returned "temporarily unavailable"
messages to some users looking for answers to queries at its Web site
at beta.search.msn.com.

"In the process of making our new MSN Search Beta globally available,
we experienced technical difficulties that rendered it unavailable for
some consumers for periods of time," Microsoft said in an e-mailed
statement.

Microsoft said it had expected such problems with MSN Search during
its beta, or test mode, while soliciting feedback from users.

"We expected to find some problems in the beta, and we anticipate
there will be additional times when we limit service availability for
maintenance purposes," the company said.

Microsoft had been working on its search engine for the last 18 months
after deciding to challenge Google's leading position the market.

Microsoft's said its new search engine would deliver results from a
database index of more than 5 billion indexed Web documents and
pages. Google said on Wednesday that it had nearly doubled its index
database to 8 billion pages.

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