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TELECOM Digest     Fri, 8 Jul 2005 16:50:00 EDT    Volume 24 : Issue 314

Inside This Issue:                            Editor: Patrick A. Townson

    Telecom Update #488, July 8, 2005 (Angus TeleManagement Group)
    High-Speed Internet Use Soars 34% in 2004, FCC Says (Telecom dailyLead)
    Google Earth Thrills With Photos, Stunts, But How Practical? (M Solomon)
    SunRocket VOIP Comments? (jmeissen@aracnet.com)
    Re: Non-Bell ESS? (John Stahl)
    Re: Florida Boy on Cell Calls 9-1-1 Over 40 Times! (Joseph)
    Phone Tag: Uselessness of Phones: Hangups of Technology (Pat Townson)

Telecom and VOIP (Voice over Internet Protocol) Digest for the
Internet.  All contents here are copyrighted by Patrick Townson and
the individual writers/correspondents. Articles may be used in other
journals or newsgroups, provided the writer's name and the Digest are
included in the fair use quote.  By using -any name or email address-
included herein for -any- reason other than responding to an article
herein, you agree to pay a hundred dollars to the recipients of the
email.

               ===========================

Addresses herein are not to be added to any mailing list, nor to be
sold or given away without explicit written consent.  Chain letters,
viruses, porn, spam, and miscellaneous junk are definitely unwelcome.

We must fight spam for the same reason we fight crime: not because we
are naive enough to believe that we will ever stamp it out, but because
we do not want the kind of world that results when no one stands
against crime.   Geoffrey Welsh

               ===========================

See the bottom of this issue for subscription and archive details
and the name of our lawyer; other stuff of interest.  

----------------------------------------------------------------------

Date: Fri, 8 Jul 2005 11:40:11 -0700
Subject: Telecom Update #488, July 8, 2005
From: Angus TeleManagement Group <ianangus@angustel.ca>
Reply-To: Angus TeleManagement Group <jriddell@angustel.ca>


************************************************************
TELECOM UPDATE 
************************************************************
published weekly by Angus TeleManagement Group 
http://www.angustel.ca

Number 488: July 8, 2005

Publication of Telecom Update is made possible by generous 
financial support from: 
** ALLSTREAM: www.allstream.com 
** AVAYA: www.avaya.ca/en/
** BELL CANADA: www.bell.ca 
** CISCO SYSTEMS CANADA: www.cisco.com/ca/ 
** ERICSSON: www.ericsson.ca
** MITEL NETWORKS: www.mitel.com/
** SPRINT CANADA: www.sprint.ca 
** UTC CANADA: www.canada.utc.org/

************************************************************

IN THIS ISSUE: 

** Sprint Canada Becomes Rogers Telecom
** Cable Telephony On A Roll
	Rogers 
	Videotron
	Cogeco 
	Shaw 
** Saskatchewan Appeals VoIP Decision
** MTS-Allstream Buys Delphi Solutions
** CRTC Wants Comment On Bell Digital Voice
** Navigata Cuts Webphone Pricing
** Shift Claims 1000 Business Customers
** Rogers Drops $5 LD Plan
** Cellcos Intro Inter-Carrier Multimedia
** Telus Loses Appeal on Union Jurisdiction
** Telecom Policy Review Panel Issues Guidelines
** CRTC Corrects VoIP Winback Ruling
** Should Telco Local Fibre Be Deregulated?
** Telcos to Pilot Bad Debt Repayment Plans
** 8-1-1 Approved for Health 'Teletriage'
** Rim Sales Up, Shares Down
** Sears to Install 200 Freefones 

************************************************************

SPRINT CANADA BECOMES ROGERS TELECOM: After receiving shareholder and
court approvals, Rogers Communications completed its acquisition of
Call-Net Enterprises and its operating subsidiary, Sprint Canada, on
July 1. Call-Net is now Rogers Telecom Holdings Inc., and Sprint
Canada has been renamed Rogers Telecom Inc.

** Call-Net, launched in 1986, was Canada's first successful long
   distance reseller. It survived intense hostility from the telcos
   and repeated CRTC orders to desist until the Commission changed the
   rules to allow resale in 1990. It subsequently became a facilities-
   based long distance and local service provider with more than
   600,000 customers across the country.

CABLE TELEPHONY ON A ROLL: Canada's cable TV companies are now firmly
committed to the residential phone market. Among the latest
developments:

** On July 1, Rogers Cable launched Rogers Home Phone service in the 
   Greater Toronto Area. Rates range from $25.46 to $35.66 a month for 
   customers who also take other Rogers services. 

** Videotron says it has signed up 42,000 customers since launching 
   phone service in January, achieving 8% penetration on Montreal's 
   south shore. It will begin offering phone service in Quebec City on 
   July 11.

** Cogeco Cable's telephone service, introduced in June in Burlington 
   and Oakville, Ontario, is now available in Trois-Rivires, Trois-
   Rivires Ouest and Pointe-du-lac, Quebec.

** Shaw Communications says it had 22,450 Digital Phone lines installed 
   or pending in Calgary and Edmonton by May 31. The company now 
   expects that 20% of its cable TV customers will take its phone 
   service within three years, rather than five years as previously 
   predicted.

SASKATCHEWAN APPEALS VoIP DECISION: The Government of Saskatchewan has 
asked the federal Cabinet to review the CRTC's VoIP decision (Telecom 
Decision 2005-28).. It says the decision disadvantages SaskTel and will 
'result in long term and irrevocable harm' to the province.

www.gov.sk.ca/newsrel/releases/2005/07/06-650.html

MTS-ALLSTREAM BUYS DELPHI SOLUTIONS: MTS Allstream has acquired 
Markham-based Delphi Solutions Corp. for approximately $15 million 
cash. Delphi is best-known as a provider of Mitel, Nortel and Toshiba 
PBXs to small and mid-sized business across Canada. Delphi's 
management, including president Ed Lavin, will remain in place.

CRTC WANTS COMMENT ON BELL DIGITAL VOICE: CRTC Telecom Public Notice 
2005-9 invites comments on Bell's Digital Voice tariff, which received 
interim approval in June (see Telecom Update #486). To participate, 
notify the Commission by July 15.

www.crtc.gc.ca/archive/ENG/Notices/2005/pt2005-9.htm

NAVIGATA CUTS WEBPHONE PRICING: Navigata, a Sasktel subsidiary
operating in B.C. and Alberta, has cut the price of Webphone, its
access-independent VoIP service. Basic service is now $15.95/month;
Basic service plus 1000 minutes of North American long distance is
$29.95/month. (See Telecom Update #430)

SHIFT CLAIMS 1000 BUSINESS CUSTOMERS: Shift Networks, which provides 
hosted multi-line IP telephone systems to small businesses in Calgary 
and Edmonton, says it added 483 new customers in the second quarter, 
bringing the total to more than 1,000. Shift customers purchase IP 
phones telephones, routers, installation and training from Shift, and 
must sign 36-month service agreements.

ROGERS DROPS $5 LD PLAN: Following Bell Canada's example, Rogers has
stopped offering 1,000 minutes of long distance for $5 to its bundle
customers. Existing customers have been grandfathered.

CELLCOS INTRO INTER-CARRIER MULTIMEDIA: On July 1, Canada's cellular 
carriers launched inter-carrier multimedia message services, allowing 
customers with MMS-capable phones to exchange text, pictures, and video 
no matter which carrier each uses.

TELUS LOSES APPEAL ON UNION JURISDICTION: The Supreme Court has refused 
to hear Telus' appeal against a Canada Industrial Relations Board 
ruling that former Clearnet employees are now represented by the 
Telecommunications Workers Union bargaining unit. (See Telecom Update 
#434, #439)

TELECOM POLICY REVIEW PANEL ISSUES GUIDELINES: The Telecom Policy 
Review panel has posted additional guidelines for submissions, which 
are due August 15 (see Telecom Update #485). 

www.telecomreview.ca/epic/internet/intprp-gecrt.nsf/en/rx00024e.html

CRTC CORRECTS VOIP WINBACK RULING: The CRTC has confirmed that the
incumbent telcos are only prohibited for three months (not twelve)
from attempting to win back business customers who have chosen a
competitor's local service.

www.crtc.gc.ca/archive/ENG/Decisions/2005/dt2005-28-1.htm

SHOULD TELCO LOCAL FIBRE BE DEREGULATED? In Public Notice 2005-8, the 
CRTC asks whether the incumbent telcos' high-speed intra-exchange 
digital services face enough competition in some markets to warrant 
deregulation, as requested by Bell Canada (see Telecom Update #422). To 
participate, notify the Commission by July 8.

www.crtc.gc.ca/archive/ENG/Notices/2005/pt2005-8.htm

TELCOS TO PILOT BAD DEBT REPAYMENT PLANS: The CRTC has ordered Aliant, 
Bell, MTS and Telus to conduct 18-month trials of a program to allow 
subscribers who were disconnected for non-payment to re-subscribe and 
pay their debts off over time. The CRTC points to SaskTel's existing 
program as a model.

www.crtc.gc.ca/archive/ENG/Decisions/2005/dt2005-38.htm

8-1-1 APPROVED FOR HEALTH 'TELETRIAGE': Responding to an application by 
Alberta Health and Wellness on behalf of the provincial and territorial 
Deputy Ministers of Health, the CRTC has okayed the use of the 8-1-1 
code to access non-urgent health care telephone triage services.

www.crtc.gc.ca/archive/ENG/Decisions/2005/dt2005-39.htm

RIM SALES UP, SHARES DOWN: Does anyone understand the stock market?
Research In Motion doubled its profit in the three months ended May
28, and it added 592,000 new subscribers in the last quarter,
exceeding its announced target of 560,000 to 590,000. Its stock
promptly fell 7%, because some analysts had predicted it would add
considerably more.

SEARS TO INSTALL 200 FREEFONES: Sears Canada has signed a 3-year
contract to install some 200 courtesy phones provided by Toronto-based
Freefone Inc., in 122 stores across Canada. Freefones include a
15-inch video display which shows advertising while customers make
free local calls.

============================================================

HOW TO SUBMIT ITEMS FOR TELECOM UPDATE

E-mail ianangus@angustel.ca and jriddell@angustel.ca

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TELECOM UPDATE is provided in electronic form only. There are two
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2. The e-mail edition is distributed free of charge.
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COPYRIGHT AND CONDITIONS OF USE: All contents copyright 2005 Angus
TeleManagement Group Inc. All rights reserved. For further
information, including permission to reprint or reproduce, please
e-mail jriddell@angustel.ca.

The information and data included has been obtained from sources which
we believe to be reliable, but Angus TeleManagement makes no
warranties or representations whatsoever regarding accuracy,
completeness, or adequacy.  Opinions expressed are based on
interpretation of available information, and are subject to change. If
expert advice on the subject matter is required, the services of a
competent professional should be obtained.

------------------------------

Date: Fri, 8 Jul 2005 13:08:58 EDT
From: Telecom dailyLead from USTA <usta@dailylead.com>
Subject: High-Speed Internet Use Soars 34% in 2004, FCC Says


Telecom dailyLead from USTA
July 8, 2005
http://www.dailylead.com/latestIssue.jsp?i=22940&l=2017006

		TODAY'S HEADLINES
	
NEWS OF THE DAY
* High-speed Internet use soars 34% in 2004, FCC says
BUSINESS & INDUSTRY WATCH
* Mobile phone networks overloaded after London blast
* Cisco's Giancarlo gets promotion
* Zhone buys Paradyne
USTA SPOTLIGHT 
* FTTH Deployment Webinar: The Trends, Drivers, Technologies and Economics
EMERGING TECHNOLOGIES
* Yahoo! offers SMS search
VOIP DOWNLOAD
* Study: Retail VoIP growing globally
* A peek inside Skype
* Survey: Rural businesses want different VoIP applications
REGULATORY & LEGISLATIVE
* U.S. ITC ends investigation of Nortel-Ciena patent feud

Follow the link below to read quick summaries of these stories and others.
http://www.dailylead.com/latestIssue.jsp?i=22940&l=2017006

Legal and Privacy information at
http://www.dailylead.com/about/privacy_legal.jsp

SmartBrief, Inc.
1100 H ST NW, Suite 1000
Washington, DC 20005

------------------------------

Date: Fri, 8 Jul 2005 09:26:12 -0400
From: Monty Solomon <monty@roscom.com>
Subject: Google Earth Thrills With Photos, Stunts, But How Practical Is It?


By WALTER S. MOSSBERG

It's good to have a healthy skepticism about the claims of the
hype-driven technology industry. But there are times when even a
hardened skeptic has to admit to amazement and delight at the sheer
coolness of some of the things you can do on a personal computer
today. And one of those "wow" moments happens the first time you run a
new program called Google Earth.

The program lets you view satellite and aerial photos of pretty much
any spot on the planet. In big metropolitan areas in the U.S., Canada
and Western Europe, you can locate, and zoom in on, individual
buildings and houses, and see cars and trees. You can overlay streets
onto these urban images, as well as markers indicating restaurants,
hotels and more. In other places, you can make out only towns and
large geographical features, like lakes.

The program rapidly fetches the images from the Internet and visually
"flies" you from place to place around the globe. The process is so
fluid it feels like a Hollywood stunt. For instance, if you're staring
at a bird's-eye view of St. Mark's Square in Venice and you type in
your address in Boston, Google Earth will zoom out till you seem high
in the sky, then rapidly "fly" you west across the Atlantic into the
U.S., and then stop right over your house.

http://ptech.wsj.com/archive/ptech-20050707.html

------------------------------

From: jmeissen@aracnet.com
Subject: SunRocket VOIP Comments?
Date: 8 Jul 2005 17:29:00 GMT
Organization: http://extra.newsguy.com


Back in November of last year there was an announcement posted here
about Sunrocket VOIP http://www.sunrocket.com . I don't recall
seeing anything about them since.

Does anyone have any opinions, good or bad, about their service?


John Meissen                                      jmeissen@aracnet.com

------------------------------

Date: Fri, 08 Jul 2005 09:55:09 -0400
From: John Stahl <aljon@stny.rr.com>
Subject: Re: Non-Bell ESS?


> In article <telecom24.312.7@telecom-digest.org>,
> dmine45.NOSPAM@yahoo.com says:

There was a non-Bell #5ESS switch being sold to the non-Bell
Independent telcos back in the Bell System days (pre-divestiture).

I seem to remember that a company originally started by AT&T and GTE
back when Ma Bell was in control of "The Phone System" named AGCS was
"chartered" to manufacture and supply Bell System (designed) type
products to the Independent Telcos throughout the country. The reason
for this joint effort was that one of the FCC ruling regarding Western
Electric was that they could only supply product to the Bell
companies.

So there were many ILEC's (as they were called later) who had an AGCS
#5ESS (can't remember the exact series name) switch in their CO's
which was an exact design feature for feature to the WECo #5ESS
switch.

In these later years, Lucent took over AGCS from AT&T and finally
"absorbed" it into the Lucent family. If you go to the AGCS web site
(www.agcs.com) today, you will find the Lucent logo.


John Stahl
Telecom/Data Consultant
Aljon Enterprises

------------------------------

From: Joseph <JoeOfSeattle@yahoo.com>
Subject: Re: Florida Boy on Cell Calls 9-1-1 Over 40 Times!
Date: Fri, 08 Jul 2005 10:21:55 -0700
Reply-To: JoeOfSeattle@yahoo.com


On Thu, 07 Jul 2005 22:33:26 -0400, Nathan Strom <nstrom@ananzi.co.za>
wrote:

> Guess they still need to work on that E-911 rollout.

> Couldn't they check with the cell phone provider and see who the ESN
> is/was last registered to?

And what good does that do for someone who just gave their old AMPS,
TDMA , CDMA or GSM cellphone to a resale shop?  The person who buys
these old phones won't have "registered" it with anyone.  The person
who originally had it and the associated ESN/IMEI is long gone and out
of the picture.

------------------------------

From: Patrick Townson <editor@telecom-digest.org>
Subject: Technology Has its Own Hangups For Users
Date: Fri, 08 Jul 2005 18:54:27 -0500



[TELECOM Digest Editor's Note: We just finished a series of
messages this past week on 'phone tag' and as a 'Last Laugh!' the
overall uselessness of the telephone. I thought this article from
the Pittsburgh Post Gazette might be interesting reading, if you
missed it the first time it ran. PAT]

              -------------------------

Technology has its own hangups for users.  And when the speed with
which these answers arrive isn't up to our expectations, we look for
someone -- or something -- to blame.

Technology, it seems, is an easy target.

In a recent survey, 67 percent of the 1,750 people interviewed by
Siemens Communications Inc. took target practice at telephone and
online communications, saying they spend too much time leaving voice
mails and sending e-mails when quick answers are what they need. And
when answers finally do arrive, these same people reported the calls
often came back too late.

Society is plugged in as never before -- with PDAs, cell phones,
e-mail, faxes, caller ID and voice mail -- and experts offer varying
opinions about the cause and effect. Some say Americans are feeling
increasingly unplugged, disconnected and out of control, trapped in a
never-ending game of phone tag. Others say that the ability to screen
phone calls through caller ID, sift through e-mail and, particularly
for businesses, handle customer calls through automated voice systems
is worth any inconvenience and potential waiting game.

"Isn't it interesting that we blame the technology?" said Richard
Thompson, a professor and director of the graduate program in
telecommunications at the University of Pittsburgh. Thompson worked
for 20 years at AT&T Bell Labs before coming to Pitt in 1989.

"Isn't this like being annoyed about traffic congestion, so we blame
the inventors of the automobile? It sounds to me like when people need
information from someone else, that 67 percent of them put off getting
it until the last possible minute.

"I think this complaint says a lot about how busy we are and how
hectic our jobs are, on both sides of the phone call or e-mail, but
especially on the calling party's side."

Barry Lawrence of Siemens, the survey folks, says productivity is
declining because it's so hard to reach people. And our personal lives
have grown more frustrating because it's hard to reach a live person
at your health club or day-care center. The communications technology
designed to make our lives easier is affecting our work, lifestyles
and mental health, Lawrence said.

Playing phone tag also is making our skins thinner, said Wu Zhou, a
senior analyst for Boston-based IDC, a top telecommunications research
firm, because we never know when or if the person we're trying to
reach listens to voice mail or reads e-mails.

But technology doesn't give people a license to be rude, said Martin
Weiss, associate professor of telecommunications at Pitt. "It's like
the argument about guns," he said -- do you blame the people who use
the technology for not returning calls or e-mails, or the technology
that allows them to screen your communication? And is caller ID
something the complainer covets himself because he can screen, say,
persistent telemarketers?

"You can't have it both ways," Weiss said.

Zhou argued that those who do listen to voice mails and read e-mails
could be using that time more productively.

It's a balancing act, these questions of civility versus service,
efficiency versus delay, and which side you fall on depends mostly on
which side of the phone line you happen to be on.

Out of reach

"We are so bombarded by information that we are defending ourselves
with tools such as caller ID," said Pier Forni, an expert on manners
at Johns Hopkins University in Baltimore and author of "Choosing
Civility: The 25 Rules of Considerate Conduct."

"If a talkative friend is calling and you are busy, you have the good,
traditional option of answering. Just state that you are busy, and
that you will call back later."

But not responding to voice or e-mails "is a form of
non-acknowledgement; hence it's rude," Forni said.

Once again, Pitt's Thompson advised not to blame the messenger.

In an e-mail -- a prompt answer to a query about this article -- he
set up a premise, explaining that he is "usually someone from whom
people want information, instead of the one seeking the
information. People have a question about my master's program, so they
call me or send an e-mail."

He notes that most questions could be answered by viewing the
University's Web site, "but they're too lazy or too busy to work
independently." So a percentage of that group might call him and wind
up leaving voice mail, setting up a potential phone-tag situation.

"If they had sent me an e-mail, with the question in the e-mail, I
could respond directly, at least by the next day," Thompson said.

"I think many of us haven't learned how to use the appropriate
technology for the given task."

Any human will do ...

The one universal villain in advanced telecommunications seems to be
automated voice mail. All telephone users have visited that special
ring of Hades where automated menus reside.

Last week, Gene Dwyer of Crafton called the Pennsylvania American
Water Co. to report a problem with muddy, rusty water.

"I went through three or four button pushes until a lady came on
wanting my account number, my Social Security number and telephone
number, and then they were willing to listen to my story," says Dwyer.

The woman told him they hadn't received any other complaints but that
one of their water experts would look into it.

Dwyer also called KQV radio, reporting the muddy water as a news tip.
They, too, said they'd look into it.

"You go through a long series of automated phone menus, then you pick
the number closest to your topic," Dwyer says. "Go through four menus,
then in the fourth menu, you go through two additional sub menus."

When Dwyer has called Duquesne Light during a power outage, he has
been given another number to call.

"You have to get a flashlight to make the call," he says.

"I won't even get into trying to contact a doctor, credit-card
company, Blue Cross, airlines, banks, etc.," says writer Patricia
Orendorff Smith, 62, of Indiana, Indiana County. "I am put on hold
after punching number after number only to hear a computerized
voice. It drives me nuts. I want to talk to a real live person, one in
the flesh."

Joanna L. Krotz, in a report titled "'Voice-mail jail' and other
blunders of automation" for www.microsoft.com, acknowledged that
"increasingly, customer care is being managed and massaged by
automation."  She added that more than 70 percent of midmarket
companies say they plan to invest in contact center or e-mail
management systems within the next two years, according to a survey
from AMR Research, a Boston-based market analyst.

Although automated systems may come at a cost to customers' time and
nerves, they also save the company money, a savings that should filter
back to clients.

"There's no question that computerized services offer dramatic
savings," Krotz wrote. "Typically, it costs an exorbitant $50 or more
for a human agent to field a customer's call. By contrast,
self-service interactions on the Web run mere pennies. In between,
combinations of human agents and technologies ... cost a few bucks per
call."

Weiss admitted that automated voice mail isn't winning any fans.

"I hate them, everybody hates them. But does it mean that, let's say,
the bank having them can offer me cheaper services? If it does, then
it's a trade-off. Life is full of trade-offs. This is just one of
them."

Interpreting the survey

We began with a poll that says a majority of us are ticked off about
the time ticking away as we wait for an answer.

The follow-up question we asked experts is: Are the trade-offs -- such
as caller ID and cheaper services -- worth the waiting game?

"I think the technology has raised our expectation that we can get the
information we need easier and sooner," Thompson said. "Like the
automobile has raised our expectation that we can commute from Harmar
Township to Smithfield Street in 25 minutes. Since we can't do it,
because we spend 20 minutes trying to get through the traffic light at
Route 28 and the 31st Street Bridge, we vent our frustration on the
technology in some survey."

If the survey implies that things are worse than they used to be, then
it's giving a false impression, Thompson said.

"I don't want to appear defensive about telecom technology, but what
did we do before we had voice mail and e-mail? That was a different
time, when we all weren't so frantic, so it's hard to make an A-B
comparison."

The survey reminded Pitt's Weiss of a time when caller ID was a case
for the Federal Communications Commissions and the courts.

"Back around the late '80s, early '90s, one of the big debates was
whether caller ID should be allowed at all because of privacy issues,"
he said.

"Some 15 years later, it's become ubiquitous," he said. "And where
before we were complaining about privacy invasion ... now we have it
and people are taking advantage of it. You can't have it both ways."

Liz Raphael Helegesen, 41, who records messages for corporate
America's voice mail systems, screens calls with caller ID and says
she returns all voice mails.

"When I'm on the other line, in a conference, in a recording session,
parenting or eating a meal, it would be inappropriate to interrupt an
existing conversation, meeting or family time to take a phone call,"
she said.

To Helegesen, caller ID is an important tool.

"People rely on caller ID because they don't want to talk to you,"
said Jeff Kagan, a national telecommunications analyst in Atlanta. 
Added management consultant April Callis of Lansing, Mich.: People use
voice mail "to collect calls they don't want to deal with and don't
plan on returning."

Weiss quotes an article that he thinks sums it up when he said caller
ID and other telecom tools are "a way of defending ourselves from the
information onslaught, and I think that's true."

The future, he adds, is bound to include more intelligent screening
devices as the onslaught of information continues unabated.

"I think we'll see a lot of different techniques for helping us cope,"
Weiss said.

But that doesn't mean we'll see an end to complaints.

(Bill Hendrick of the Atlanta Journal-Constitution and Post-Gazette
staff writer L.A. Johnson contributed to this story.

Copyright 1997-2005 PG Publishing Co., Inc. All Rights Reserved.

------------------------------


TELECOM Digest is an electronic journal devoted mostly but not
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Visit http://www.mstm.okstate.edu and take the next step in your
career with a Master of Science in Telecommunications Management
(MSTM) degree from Oklahoma State University (OSU). This 35
credit-hour interdisciplinary program is designed to give you the
skills necessary to manage telecommunications networks, including
data, video, and voice networks.

The MSTM degree draws on the expertise of the OSU's College
of Business Administration; the College of Arts and Sciences; and the
College of Engineering, Architecture and Technology. The program has
state-of-the-art lab facilities on the Stillwater and Tulsa campus
offering hands-on learning to enhance the program curriculum.  Classes
are available in Stillwater, Tulsa, or through distance learning.

Please contact Jay Boyington for additional information at
405-744-9000, mstm-osu@okstate.edu, or visit the MSTM web site at
http://www.mstm.okstate.edu

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End of TELECOM Digest V24 #314
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