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TELECOM Digest Fri, 11 Mar 2005 00:35:00 EST Volume 24 : Issue 106 Inside This Issue: Editor: Patrick A. Townson Google Lets Users Customize News Site (Lisa Minter) Online Payment Company Settles Privacy Charges (Lisa Minter) Jail Sentence For Phone Line "Denial of Service" (Danny Burstein) FCC to Cellcos: Clean up Your Bills and Invoices (Danny Burstein) Wiring Two Lines on One Jack (emb120skw@aol.com) Technion (Choreboy) Re: Long Distance Carrier Verification (No Spam) Re: Drug Error Risk Tied to Computers (LB) Re: Long Distance Carrier Verification (bhamilton) Re: Phone Doesn't Disconnect (bhamilton) Re: Any Old Mechanical Systems Still in Use in USA? (bhamilton) Re: Home PBX and VoIP Tie-In (Lee Sweet) 107-Year-Old Woman From Independence (Wesrock@aol.com) Telecom and VOIP (Voice over Internet Protocol) Digest for the Internet. All contents here are copyrighted by Patrick Townson and the individual writers/correspondents. Articles may be used in other journals or newsgroups, provided the writer's name and the Digest are included in the fair use quote. By using -any name or email address- included herein for -any- reason other than responding to an article herein, you agree to pay a hundred dollars to the recipients of the email. =========================== Addresses herein are not to be added to any mailing list, nor to be sold or given away without explicit written consent. Chain letters, viruses, porn, spam, and miscellaneous junk are definitely unwelcome. We must fight spam for the same reason we fight crime: not because we are naive enough to believe that we will ever stamp it out, but because we do not want the kind of world that results when no one stands against crime. Geoffrey Welsh =========================== See the bottom of this issue for subscription and archive details and the name of our lawyer; other stuff of interest. ---------------------------------------------------------------------- Date: 10 Mar 2005 19:10:13 -0800 From: Lisa Minter <lisa_minter2001@yahoo.com> Subject: Google Lets Users Customize News Site SAN FRANCISCO (Reuters) - Web search leader Google Inc. on Thursday said it added tools to its news site that lets users customize the stories they see. The move from Silicon Valley-based Google and Microsoft Corp.'s MSN Internet unit added features to make it easier for their users to create personalized welcome pages tailored with the information they want to receive. With the new tools, users of Google News can create customized pages on the site that gathers news stories from around the Web, the company said. Google News users can now prioritize existing news topics such as top stories, health, entertainment or sports to change the look of the site's front page. Users also can create new categories to capture news stories that contain certain key words. Google News is available on mobile phones and handheld devices that can read Web pages. News customization is now available only on personal computers. Separately, Yahoo announced on Thursday that it had given its mobile users the ability to access all of their personalized My Yahoo headlines and the first part of related stories, including those that come from RSS and Atom feeds, on most mobile phones and handheld devices in the United States. My Yahoo recently added support for open content syndication standards like Really Simple Syndication and Atom, which allow users to receive content from sources such as news organizations and blogs. Google gets the lion's share of its revenue from Web search advertising, but does not show ads on its news site. "It's something that we'll consider. We're not making any decisions at this time," Director of Consumer Web Products Marissa Mayer said when asked whether the company plans to add ads to its news site. Google's news aggregation site is still in testing as the company builds out its features. Mayer added that Google was not trying to offer a personalized home page like those from competitors, which allow users to view news or information such as horoscopes or stock quotes and quickly connect to other services such as e-mail. "We're not trying to make this be your one-stop shop on the Web," Mayer said. Shares of Google closed down $1.37, or 0.8 percent, to $79.98 on the Nasdaq. Yahoo shares finished off 41 cents, or 1.3 percent to $31.91 also on Nasdaq. NOTE: For more telecom/internet/networking/computer news from the daily media, check out our feature 'Telecom Digest Extra' each day at http://telecom-digest.org/td-extra . Hundreds of new articles daily. *** FAIR USE NOTICE. This message contains copyrighted material the use of which has not been specifically authorized by the copyright owner. This Internet discussion group is making it available without profit to group members who have expressed a prior interest in receiving the included information in their efforts to advance the understanding of literary, educational, political, and economic issues, for non-profit research and educational purposes only. I believe that this constitutes a 'fair use' of the copyrighted material as provided for in section 107 of the U.S. Copyright Law. If you wish to use this copyrighted material for purposes of your own that go beyond 'fair use,' you must obtain permission from the copyright owner, in this instance, Reuters News Service. For more information go to: http://www.law.cornell.edu/uscode/17/107.shtml ------------------------------ Date: 10 Mar 2005 19:12:15 -0800 From: Lisa Minter <lisa_minter2001@yahoo.com> Subject: Online Payment Company Settles Privacy Charges WASHINGTON (Reuters) - An Internet payment company has agreed to return the money it earned from selling a list of nearly 1 million customers to telemarketers and junk mailers without permission, federal regulators said on Thursday. Utah-based CartManager International sold the names, addresses, phone numbers and purchase history of consumers who used its "shopping cart" software to make purchases on thousands of Web sites, the Federal Trade Commission said. Many of those Web sites told visitors that any personal information they provided would be kept private, the FTC said. CartManager said that it would retain "full ownership" of consumer data, but buried that notice in a lengthy online agreement and did not explain how it intended to use that information. CartManager parent company Vision I Properties LLC agreed to pay back the $9,000 it earned from the sale of customer data and clearly disclose when it intends to sell customer data in the future. The company faces increased penalties if does not abide by the agreement. CartManager was not immediately available for comment. NOTE: For more telecom/internet/networking/computer news from the daily media, check out our feature 'Telecom Digest Extra' each day at http://telecom-digest.org/td-extra . Hundreds of new articles daily. *** FAIR USE NOTICE. This message contains copyrighted material the use of which has not been specifically authorized by the copyright owner. This Internet discussion group is making it available without profit to group members who have expressed a prior interest in receiving the included information in their efforts to advance the understanding of literary, educational, political, and economic issues, for non-profit research and educational purposes only. I believe that this constitutes a 'fair use' of the copyrighted material as provided for in section 107 of the U.S. Copyright Law. If you wish to use this copyrighted material for purposes of your own that go beyond 'fair use,' you must obtain permission from the copyright owner, in this instance, Reuters Limited/Tech Tuesday. For more information go to: http://www.law.cornell.edu/uscode/17/107.shtml ------------------------------ From: Danny Burstein <dannyb@panix.com> Subject: Jail Sentence for Phone Line "Denial of Service" Date: Thu, 10 Mar 2005 21:17:30 -0500 Organization: PANIX Public Access Internet and UNIX, NYC Fascinating ... could this be extended to spammers? Please? Looks close enough to be worth a looksee ... "Ex-GOP Party Head Charged in Phone Jamming" "By ERIK STETSON Associated Press Writer March 10, 2005, 1:23 PM EST" "CONCORD, N.H. The former executive director of the New Hampshire Republican Party was sentenced Thursday to seven months in prison for jamming Democratic telephone lines during the 2002 election. "Chuck McGee pleaded guilty to federal charges of conspiring to make anonymous calls with the intent to annoy or harass. He was also fined $2,000 and ordered to perform 200 hours of community service." ... "The computer-generated calls -- more than 800 in all -- lasted for about an hour and a half and also disrupted a union phone line." rest at (watch for line wrap): http://www.newsday.com/news/nationworld/wire/sns-ap-gop-phone-jamming,0,1684971,print.story?coll=sns-ap-nationworld-headlines [TELECOM Digest Editor's Note: I am not sure if they would warrant _jail_ time or not. It would depend on the judge's interpretation of the facts; most spammers and/or telemarketers simply go through a list of email addresses and/or phone numbers. A nusiance yes, but not the sort of willful and deliberate behavior of Chuck McGee. Or even if you say that spammers/telemarketers are a little bit deliberate and willful, they do not single out one person or organization as this man did. I am reminded of the same situation happening to Jerry Falwell's "Moral Majority" organization, in Lynchburg, VA several years ago. Someone living in the Atlanta area programmed his computer to dial the 800 number for Falwell exactly once per minute, around the clock for several weeks. The phone room operators in Lynchburg kept receiving these 'dead calls' (total silence) but because of the volume of calls, no one detected anything unusual, just that they had a 'lost call', i.e. a call where the caller 'hung up' (so they thought) before an operator was available to take the call. Finally an operator during the slower overnight hours wised up to the fact that these spurious 'lost calls' were coming once per minute at times when there was absolutely no reason for them at all ... Their first thought was to blame the 'telephone company' and a call to the Bell repair techs brought a couple of techs out to investigate. This was a very large account for Bell, after all, with inbound 800 traffic totalling several hundred thousand dollars per month. The techs wanted to appease the customer, and they got in that centrex ACD (automatic call distributor) cabinet and over a couple days tried to isolate the problem. Their main hassle was it was very difficult to 'busy out' certain lines to test; the volume of 'regular' calls was so heavy the techs had a hard time getting a line isolated to busy it out, there was one seizure after another, often times several seizures at the same instant. Finally, Bell came to the conclusion there was nothing wrong with the customer premise equipment. About the same time, someone on Dr. Falwell's staff in charge of reconciling and paying the phone bill each month noticed that the same phone number was showing up 'quite a lot of the time', and Bell started looking in that direction, still trying to appease the customer. Telco back-tracked it through AT&T to Atlanta, and telco there filled in the blanks, and when telco security representatives and Atlanta Police showed up with a search warrant, they found the computer busy at its task, dialing 800-MoralMajority once per minute, sitting there several seconds, then disconnecting and doing it again. Bell told Falwell they would write it off as long as he (Falwell) okayed them filing charges. If he would not file charges, they they would sue him for payment instead. Falwell agreed to let the telco handle it for him (obviuously!) and the total damage was a little over a million dollars in bogus 800 charges, over the several months it had been going on. I guess the guy wound up getting a jail term of six months or so, and had to make a couple thousand dollars in restitution as part of his parole agreement. PAT] ------------------------------ From: Danny Burstein <dannyb@panix.com> Subject: FCC to Cellcos: Clean up Your Bills and Invoices Date: Thu, 10 Mar 2005 17:12:02 -0500 Organization: PANIX Public Access Internet and UNIX, NYC "FCC Extends Truth-in-Billing Rules to Wireless Phones; Seeks Comment on Additional Measures to Increase Ability of Consumers to Make Informed Choices ... "Federal Communications Commission has expanded the federal consumer protection rules that apply to consumers=D5 wireless phone bills. It has also asked for comment on additional measures to facilitate the ability of telephone consumers to make informed choices among competitive telecommunications service offerings. "The actions come in response to consumer concerns with the billing practices of wireless and other interstate providers, outstanding issues from the FCC=D5s 1999 Truth-in-Billing Order and a petition filed by the National Association of State Utility Consumer Advocates (NASUCA). rest at: http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-257319A1.txt [a] http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-257319A1.doc [b] http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-257319A1.pdf [c] with further info at: http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-257319A2.txt [a] http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-257319A2.doc [b] http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-257319A2.pdf [c] and http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-257319A3.txt [a] http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-257319A3.doc [b] http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-257319A3.pdf [c] [a] mangled ascitt/txt [b] Word Doc [c] pdf (Most FCC material is available in all three ways. URLs are identical except for trailing extension.) _____________________________________________________ Knowledge may be power, but communications is the key dannyb@panix.com [to foil spammers, my address has been double rot-13 encoded] ------------------------------ From: emb120skw@aol.com Subject: Wiring Two Lines on One Jack Date: 10 Mar 2005 19:21:37 -0800 Organization: http://groups.google.com Hi, I would like to wire one jack for two lines. Here is the setup of the wires after opening the jack. The red screw terminal has two blue and 1 orange wires connected to it. The green screw terminal has 2 white/blue and 1 white/orange wire connected to it. I'm just curious as to why there are 3 wires connected per terminal. The yellow an black screw terminals are not connected to any wires. Now what should I do to be able to access a second line? Thank you! [TELECOM Digest Editor's Note: Red/green is traditionally one pair; and yellow/black is traditionally the second pair. You want to use the unused yellow/black screw terminals for your second line. Can you tell us more about the _type of phone instrument_ currently in use on your (I presume) working single line? With no other knowledge it is difficult to answer your question; was this/is this part of a business phone arrangment? Does the pair which is 'wired' at present go to a working instrument? PAT] ------------------------------ From: Choreboy <choreboyREMOVE@localnet.com> Subject: Technion Date: Thu, 10 Mar 2005 19:18:35 -0500 Organization: Posted via Supernews, http://www.supernews.com This afternoon I rushed into the room to answer a call on the third ring. "This is Tell Nants calling on behalf of Bell South in regards to telemarketing. Sorry we missed you. If you have any questions, call 1-866..." It's pretty bad when somebody programs a robot to call homes and hang up without saying what it's about. The call came from 954 443 9404, which is Technion Communications. On the web I've found complaints that their telemarketing robots will bombard a Bell South customer day after day. Apparently the law doesn't apply if the victim has a business relationship with the client, in this case Bell South. Two hours later I found a similar message on my answering machine, again telling me to call Bell South at the 866 number. Because the robot was programmed start speaking immediately, I didn't get the whole message. That could lure the victim into calling in case it was important. (On the web I've found a document where Technion argues to the FCC that the law doesn't apply if they can lure the victim into making the call.) It seems like harassment to me. Can I do anything to stop it? Choreboy ------------------------------ Date: Thu, 10 Mar 2005 18:12:52 -0500 From: No Spam <nospam@resi.com> Subject: Re: Long Distance Carrier Verification At 05:50 PM 3/10/05, Michael Muderick wrote to inquire: > Has anyone tried 700-555-4141 lately to verify long distance carrier? > It's still a published number, but in the Phila. area, I keep getting > a busy signal. Is there a new number available? > Michael Muderick I'm sure someone will chime in with the 'official' word, but in practice I've always used 700-555-4141 as the inTER-lata PIC verification, and 700-555-4242 as the inTRA-lata PIC verification (not applicable in all markets). That having been said, your carrier of choice still has to have translations set up for that to work. I believe historically the LEC's would send anything in NPA 700 to the PIC'd carrier. It worked from my home phone about two months ago (Philly suburban), and it does work from my Focal (clec) provided service here as well. The other thing you can do is try 'double 0' to get to the PIC'd LD operator. That might tell you something, but if the PIC'd carrier is a reseller, you could end up anywhere. Good luck! Joshua my opinions are my own and not necessarily those of my employer but sometimes we agree ------------------------------ From: LB@notmine.com Subject: Re: Drug-Error Risk at Hospitals Tied to Computers Date: Thu, 10 Mar 2005 22:41:59 -0500 Monty Solomon wrote: > By Scott Allen, Globe Staff | March 9, 2005 > Hospital computer systems that are widely touted as the best way to > eliminate dangerous medication mix-ups can actually introduce many > errors, according to the most comprehensive study of hazards of the > new technology. The researchers, who shadowed doctors and nurses in a > Philadelphia hospital for four months, found that some patients were > put at risk of getting double doses of their medicine while others get > none at all. > Doctors at the Hospital of the University of Pennsylvania identified > 22 types of mistakes they have made because of difficulty using > computerized drug-ordering, such as failing to stop old medications > when adding new ones or forgetting that the computer automatically > suspended medications after surgery. Some doctors interviewed for the > study said they made computer-related mistakes several times a week. > The findings underscore the complexity of improving safety in US > hospitals, where the Institute of Medicine estimates that errors of > all kinds kill 44,000 to 98,000 patients a year. > The University of Pennsylvania researchers stressed that computers > hold great potential, but said many systems are overhyped and hard to > use, prompting one Los Angeles hospital to turn off its drug-ordering > system altogether. > http://www.boston.com/yourlife/health/other/articles/2005/03/09/drug_error_risk_at_hospitals_tied_to_computers/ Some of those problems are the result of poor design and/or programming as well as poor testing and quality control. LB ------------------------------ From: bham <bhamlin3@cox.net> Subject: Re: Long Distance Carrier Verification Date: 10 Mar 2005 19:57:18 -0800 If you are getting a busy signal this means that there is most likely trouble with your local phone company. Whenever you call that number and you get the name of your long distance company or some other type of message then the trouble is usually with your long distance carrier. I would call your local phone company's repair line and advise them that you are getting a busy signal on the 700 number and they can check the routing for you. This is really a problem if you are getting a fast busy which you didn't indicate. ------------------------------ From: bham <bhamlin3@cox.net> Subject: Re: Phone Doesn't Disconnect Date: 10 Mar 2005 20:01:26 -0800 Normally should take between 3-15 seconds to disconnect a call. If trouble persists, disconnect all phones except for one and see if it still happens. If it doesn't happen anymore the trouble is with one of the phones you unhooked. If you are still having the trouble see if you get your dialtone back after 15 seconds. If not, call repair service at your local phone company to have your line tested to make sure nothing is wrong. There are a number of issues that could cause this type of problem that an electronic line test might find out. ------------------------------ From: bham <bhamlin3@cox.net> Subject: Re: Any Old Mechanical Systems Still in Use in the US? Date: 10 Mar 2005 20:05:22 -0800 The bells are totally digital. I was told a few years ago that US West (Qwest) had the last XBAR offices around in Wyoming and now those are gone. Most large telcos are now in the process converting their older 1ESS switches to either 5ESS or DMS. ------------------------------ From: Lee Sweet <lee@datatel.com> Date: Thu, 10 Mar 2005 16:57:47 -0500 Subject: Re: Home PBX and VoIP Tie-in Soren Rathje <soren%lolle.org@spam.me> responded to me: > Lee Sweet wrote: [snip] > Now, what I want to do is have all outbound LD calls go out on the > Vonage line automatically. Right now, I have a separate cordless > phone for that line, but that's not the optimal answer! :-) Soren Rathjes said ... The short answer is: Asterisk (www.voip-info.org/tiki-index.php?page=Asterisk) > 8<snip>8 > and Lee Sweet adds: > You took the words out of my about-to-reply mouth, and thanks for the > added sourceforge info! Last night I google'd "home pbx" and > Asterisk and Digium were near the top. By purchasing one FXS > (station) and one FXO (telco analog line) card for a PC, I figure I > can do all I want. Sounds great from what I've read, and this week I'll download the tarball and look at the docs. Thanks for the second opinion! (And, for PAT's response re PBXtra, it could *almost* do what I want, but I need CLID info, and that's not there.) Lee Sweet Datatel, Inc. Manager of Telephony Services and Information Security How higher education does business Voice: 703.968.4661 Fax: 703.968.4625 Cell: 703.932.9425 lee@datatel.com www.datatel.com [TELECOM Digest Editor's Note: The way I get Caller-ID was by first suspending the DISA (the PBXtra was otherwise grabbing calls on the first half-ring and providing its own ringing tone meaning caller-ID never had a chance to get transmitted (between first and second rings). You suspend DISA by using program code 508000 and another string of numbers, then 'saving' the program code with 50911. Henceforth the line(s) just ring until they get answered. To get the caller-ID I tapped both incoming lines (Prairie Stream and Vonage) into an AT&T two-line splitter and sent the output to the (1) single caller-ID display unit and (2) a common audible or 'side ringer'. By suspending the DISA (thus preventing the PBXtra from doing 'call supervision' it also permits me to use my _own_ answering machine/voicemail (which cuts in after a reasonable number of rings) rather than having PBXtra grab the incoming call on the first ring and processing it itself and the two CO's (Vonage and Prairie Stream) thinking the call was answered. PAT] ------------------------------ From: Wesrock@aol.com Date: Thu, 10 Mar 2005 18:48:32 EST Subject: 107-Year-old Woman From Independence Pat, Not telecom related at all, as far as I know, but on the front page of the Oklahoman Today there was a photo of a 107-year-old woman, now in an old folks home in McLoud, Oklahoma, who was born in Independence in 1898. It was her birthday party. Wes Leatherock wesrock@aol.com wleathus@yahoo.com ------------------------------ TELECOM Digest is an electronic journal devoted mostly but not exclusively to telecommunications topics. It is circulated anywhere there is email, in addition to various telecom forums on a variety of networks such as Compuserve and America On Line, Yahoo Groups, and other forums. It is also gatewayed to Usenet where it appears as the moderated newsgroup 'comp.dcom.telecom'. TELECOM Digest is a not-for-profit, mostly non-commercial educational service offered to the Internet by Patrick Townson. All the contents of the Digest are compilation-copyrighted. You may reprint articles in some other media on an occasional basis, but please attribute my work and that of the original author. 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